The Power of Empathy

Why read about empathy when you can watch RSA Animate short clip below?

For those are not aware of RSA Animate, think TED Talks but drawings or animations instead.  The ones I have seen are good, really good. 

I frequently say during my trainings, workshops, and lectures that empathy is one of the most important words not only in conflict resolution but with life in general.  

Then, not only is it an important word, but the importance is pointless unless it is understood and practiced daily.  Empathy is a tool, when used genuinely, that can help conflict resolution professionals (mediators, negotiators, coaches, ombuds, etc.) be effective in assisting people that are involved in conflicts and disputes.

Remember empathy, as the video explains, is not the same as sympathy.

Instead of me writing more (I can do that in another post!), enjoy the short clip below:

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