CVS To Use Mediation For Disputes

Caremark, the largest pharmacy health care provider in the United States, and the U.S. Equal Employment Opportunity Commission announced the signing of a National Universal Agreement to Mediate (NUAM) to informally resolve workplace disputes through Alternative Dispute Resolution (ADR) before an EEOC investigation or potential litigation occurs.
...Under the terms of the NUAM, which was negotiated by the EEOC’s Miami District Office, any eligible discrimination charge filed with the EEOC in any of its 53 offices naming CVS or Caremark as the employer/respondent will be referred to mediation, as appropriate.
...The mediation partnership with CVS Caremark marks the 200th such national or regional agreement between the EEOC and a large employer...

Full article [here].

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