tag:blogger.com,1999:blog-4951902631527067513.post3224356323271580922..comments2010-07-11T20:17:53.373-04:00Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549Mediator.Jeff@gmail.comBlogger1125tag:blogger.com,1999:blog-4951902631527067513.post-81966733235749975872010-07-08T09:06:01.281-04:002010-07-08T09:06:01.281-04:00

Thanks for this wonderful write-up Jeff! It is interesting to see a police officer's view on this. Too often we overlook things like paraverbal communication, when our non-verbal cues tell a lot about what we are saying or how we are listening! It's amazing what some of the simplest things can do (like taking off sunglasses) to show people we are interested in what they are saying and

Jasonhttp://www.blogger.com/profile/07587042942896525755noreply@blogger.com