iPhones, Dispute System Design & Suicide

I recently read on the Huffington Post an article about the numerous suicides happening at the factory in China which makes Apple's iPhones, iPods & iPods (I bought one!) this past year.

Looking at it through a conflict resolution, and a conflict/dispute system design perspective, this is what the factory is doing to try and overcome this unfortunate reoccurring tragedy.

The company plans to institute new measures it hopes will prevent additional employee deaths. In addition to installing safety nets on Foxconn buildings, Foxconn chairman Terry Gou said more counselors would be hired, and explained that "employees were being divided up into 50-member groups, whose members would watch for signs of emotional trouble within their group." The Sydney Morning Herald reported yesterday that the factory had also asked their employees to sign a "no suicide" pledge."

My opinion aside, I am intersted in knowing what others think of this approach- specifically the last section (the pledge).


Full article [here].

read more "iPhones, Dispute System Design & Suicide"

New Idea For Conflict Resolution?

I thought some people would find this interesting:

Written by: Andrew Stroehlein
Reuters and AlertNet are not responsible for the content of this article or for any external internet sites. The views expressed are the author's alone.

I had a fascinating meeting at Google in London this morning. Attended by some very senior journalists, former top-level government officials, and representatives of NGOs, universities, and think tanks, the three- or four-hour session looked at a proposal for a new way to approach conflict prevention.

Called "PAX", the idea is to gather SMS, images and video from the general public in areas of conflict (in the style of FrontlineSMS and Ushahidi), and combine that with satellite imagery to form a massive open database that could be accessed to help pressure key governments and others into preventative action.

read more [here].
read more "New Idea For Conflict Resolution?"

Conflict Resolution comes to Nick Jr., no joke!

Nick Jr. will begin airing a new series June 1st called The Olive Branch, produced by Josh Selig’s Little Light Foundation. The program has been endorsed by the Archbishop Desmond Tutu, the Simon Wiesenthal Center and UNICEF and its mission is to foster conflict-resolution around the world. Tutu understands that children’s programming can be an invaluable learning tool and says, “The Olive Branch is a wonderful example of television that will make a positive contribution to the world. It will be understood and appreciated by children in every country.”

From [here].
read more " "

Role Plays for Resolution - Guide to Conflict Resolution

There is a new workbook now available which sets out to help those involved in conflict resolution prepare themselves for the real deal.

What better way to prepare for conflict then..... Role-plays!

Now whatever version of 'roleplaying' you might be thinking of, let me clear the air:

Role-Plays for Resolution is a workbook for training conflict resolution practitioners. Professionals from the fields of business, law, mediation, negotiation, arbitration and international dispute resolution may use this book to practice the skills needed to resolve conflicts. Students training for a degree or specialty in conflict resolution will find this a vital resource for exposure to specific subject areas.

Still interested? If so, the wide ranging topics of 70 role-plays will surely help those who are advocates of using role-plays in their trainings and for individuals interested in The same.

The book is available for $39.99. At the following link as well as amazon, Barnes and Noble among other sites.



By the way, in case anyone is wondering, this post was typed using an iPad.
read more "Role Plays for Resolution - Guide to Conflict Resolution"

5 Way Video Chat Coming to Skype?

Could this be the newest tool to help mediators and conflict specialists (including ombuds) engage their clients?
From Skype's official blog:
Today we’re offering you a preview of our brand new version of Skype, which supports group video calling for up to 5 people.
With the latest version, you’ll be able to bring the whole family together for a chat, for lunch, or even for a birthday. You’ll be able to spend quality time with your best friends, planning a trip, or even hosting a book club. And you’ll be able to meet with colleagues from across the world without leaving your desk.
[read more here].

As an admitted advocate of embracing and using online video chat providers as a way to increase our services [read a draft paper on how ombuds can use new technological features such as video chat here], I think this new option being offered by Skype could create many new options for those in the conflict field.

This is not new however, as sites such as www.ooVoo.com have been offering multi-person video chat for some time. The big difference is two things- 1) Skype's brand name is much more recognizable and 2) it is free to use while the feature is still in beta (testing).

PCworld.com has this to say:

Unfortunately, the group video chat is a premium feature, which will require you to pay for it; however, it is free until the full version is released later this year. Regular video chat will continue to be free of charge. Skype has not released pricing plans for the new feature. However, compared to competitors, Skype has been known to have remarkably cheap plans. [full article]

What does everyone think? Do you currently use Skype personally and/or professionally? Could you envision yourself using this to engage parties in two different locations while you are in a third?
read more " "

Q & A On Maryland Foreclosure Mediation Program

This is a great Q & A from the Baltimore Sun explaining the foreclosure mediation program in Maryland.

Questions from the article include:

What will change for home owners and lenders?
What steps does the law add?
What comes next?
How will the mediation itself work?
What happens if they don't agree?
What's the cost?
The lender has to pay $300 at the order to docket stage. ... It’s a $50 fee for the homeowner to request mediation. Both of those fees that the lender would pay and the homeowner would pay go into a fund … for the additional administrative law judges that OAH would hire, as well as pay for continuing our counseling network.
Is there any reason for lenders to work something out in mediation?

Read the full Q & A [here].
read more "Q & A On Maryland Foreclosure Mediation Program"

New Avatar For Cops: Mediator!

This story is from India and explains how officers in the two cities of Punjab and Haryana will be trained to act as mediators.

From the article:

Soon, the policemen of Punjab and Haryana will be seen donning the cap of mediators and conciliators to solve disputes between two parties. Rather than registering cases and FIRs and entangling people in unending litigations, police officers will be trained by a Punjab and Haryana High Court panel to act as mediators.

Talking to The Indian Express, Chief Justice Mukul Mudgal of the high court said that to provide speedy and effective justice to litigants, psychologists, social activists and policemen will be trained to act as mediators. "The idea is to put an end to a dispute and provide a final solution," the chief justice said.

Read the full article [here].
read more "New Avatar For Cops: Mediator!"

Popular Posts