Mediation is Cool Now!

Mediation is Cool Now!
Hey, if the NBA is using mediation, I think we can finally say mediation is going mainstream now. And no, I did not have to use this particular picture, but I thought I it was funny.
The story, incase you are intersted:
DALLAS — Dallas Mavericks owner Mark Cuban and former Mavs coach Don Nelson are headed to mediation Thursday to try and resolve their long-running dispute over the former coach's compensation package.

"We're going to mediation for the appeal," Nelson, who now coaches the Golden State Warriors, said before his team played the Mavericks on Wednesday night. "That's all I know at this point."
Read the full story [here]
This Could Be a Handful
The central players in the Long Branch eminent domain drama continue to meet behind closed doors to hammer out an agreement allowing property owners who wish to keep their homes, as other thorny settlement details are being hashed out.
Situations that are in mediation cases like these always have the potential to derail by leaks to the media. Kudos to the mediator(s) foreseeing this by getting the parties to agree to do this:
In a joint statement, the parties noted they are continuing to work with the mediator "to attempt to resolve all issues," they wrote. "The parties agree that additional information must be obtained and discussed. The parties shall have no further comment at this time per the instructions and requests of the mediator."
Full story [here]
Has Prime Minister Erdogan's Ability to Mediate Gone Cold Turkey pun intended
Not sure if anyone read about this in the news already, but its worth looking at it from the angle of his future ability to play the role of mediator in the Middle East.
The following is an expert from an opinion peice in the German site Deutsch Welle:

Turkish Prime Minister Erdogan's stormy exit from a panel discussion on the Israeli offensive in the Gaza Strip at the Davos summit has discredited him as a mediator in the region, says Deutsche Welle's Baha Güngör.

Recep Tayyip Erdogan's performance at the World Economic Forum in Davos has destroyed any hopes that had been pinned on him to act a mediator in the Middle East conflict.
Erdogan was seated next to Israeli President Shimon Peres, UN Secretary-General Ban ki-Moon and Arab League Secretary General Amr Mussa. The topic of the panel discussion moderated by Washington Post columnist David Ignatius was the recent war in Gaza.
Full article [here]

read more "Mediation is Cool Now!"

Contact Me

Interested in contacting me?  I happily accept comments, requests and inquiries and reply back as quick as I can.

It's easy, just send me an email to mediator.jeff[at]

Note: replace the [at] with @ when writing the address in your email.
read more "Contact Me"

The Conflict Pro's are Ready!

The following is written by Diane Perlman and is an open letter to President Obama.

Have a read and let me know what you think. I highlighted a section that I think is pretty powerful.

I originally wrote up my our opinion to the letter, but instead of potentially having an affect on what you have to think, I removed it.

I would interested to hear what others have to say, maybe I'll add my thoughts in a day or two.

Letter to President Obama from Conflict Analysis Professionals for Enduring Security

Dear President Obama,

Congratulations on your election. We look forward to working with you to heal our country in every way we can. We are interdisciplinary conflict analysis professionals including psychologists and other social scientists devoted to the study and practice of violence prevention, tension reduction, conflict transformation and reconciliation. Like you, we are deeply concerned for our friends, colleagues, relatives and all citizens of Israel and Gaza. We fear the consequences of this cyclical violence and failure to respond appropriately to the devastating damage. It will require expert intervention to heal wounds and reverse cycles of violence.....

Since the dominant public mindset believes in the use of violence to defeat enemies, it is important to educate the public about more effective, tension-reducing strategies, and a balanced rendering of historical narratives. People must be mature enough to realize that by focusing on blame, which is easy and automatic, we can always get to be right (and so can they) but we will never get to be safe.

...We appreciate your thoughtfulness and openness to new ideas, and hope we can help political leaders, the media and the American public to understand this new security paradigm that is capable of reversing cycles of violence.

Read the full letter [here]
read more "The Conflict Pro's are Ready!"

Today's Reading: Governator Terminates Mediation

Governator Terminates Mediation
Catchy title? May my next job will be writing headlines for the NY Post... or maybe not.

Anyways, the California Governor had this to say in regards to bringing in a mediator to get the budget negotiations moving, "I don't think we need a professional mediator. I think maybe the Screen Actors Guild needs one more than we do," he said.
Full story [here]

Row over 'Ni**er' Brown Stand ordered to mediation
*note, strong racial language used in this story*
A QUEENSLAND court has ordered an anti-racism campaigner and a sports ground operator into mediation over a claim for hurt and humiliation.Toowoomba academic Stephen Hagan has campaigned for a decade to have the E.S. "Nigger" Brown stand at the Toowoomba Sports Ground renamed.

Former Kangaroo and local councillor Edward Stanley Brown was of Anglo-Saxon descent, and it is said he was nicknamed "Nigger" because of his fair complexion or after a brand of shoe polish...The Anti-Discrimination Tribunal in Brisbane on Wednesday ordered the trust and Mr Hagan take part in mediation on February 17 over Mr Hagan's claim of hurt and humiliation.

[read more of this interesting article]

Mediator aims to restore harmony at troubled conservatorium
THE St James Ethics Centre will act as a mediator to revitalise the strife-torn Sydney Conservatorium of Music following a review initiated by the University of Sydney.
The university senate has approved the appointment of the Ethics Centre after two inquiries into the conservatorium, riven by complaints over management style and claims of plagiarism.

Full article [here]

Momentum Gains for Mbeki to Step Down as Mediator
Strong comments from President Jimmy Carter, "Thabo Mbeki has been useless as a political mediator in the long and violent political crisis in Zimbabwe and should step down so someone else can tell dictator Robert Mugabe to give up his rule, former President Jimmy Carter said Monday."

Read the rest of the article [here]

Good Job Folks!
Wandle Housing Association has teamed up with Wandsworth Mediation Service to train eight residents from Wandsworth, Croydon, Southwark and Merton as community mediators.
The innovative scheme is part of an ongoing programme totackle antisocial behaviour (ASB) in the eleven London Boroughs it works in.
The residents, who all volunteered for the scheme, have completed a training course that aims to help them resolve their own disputes and act as community leaders to support other residents.
Wandle hopes that the ground-breaking initiative will inspire other social landlords to work with residents to improve the communities they live in.

Read more [here]

More on Foreclosures and Mediation
COLUMBUS (AP) — The Ohio Supreme Court says a foreclosure mediation program it launched less than a year ago is now available in all 88 counties.

The high court provides step-by-step instructions to common pleas courts around the state to try to reach solutions in foreclosure cases. The local courts gather information from homeowners and lenders to reach a mutual agreement.
read more "Today's Reading: Governator Terminates Mediation"

Community Police Partnership Grant

Community Police Partnership Grant

Over at they have announced the 2009 MetLife Foundation Community-Police Partnership Awards administered by Local Initiatives Support Corporation. LISC and MetLife Foundation will present eleven monetary awards of $15,000 and $25,000 to partnerships between community groups and police that promote neighborhood safety and revitalization. Case studies about award-winning partnerships will be disseminated throughout the community development and law enforcement industries.

Previous winners have used award money to pay for special patrols, training and equipment for officers, and community events. Information and a link to the full RFP is available at:
Application Deadline: February 27, 2009

2008 Awardees received a monetary grant ranging from $10,000 to $25,000 in the following categories:
• Neighborhood Revitalization
• Applied Technology
• Aesthetics and Greenspace Improvement
• Diversity Inclusion & Integration
• Gang Prevention & Youth Safety
• Seniors & Safety Eligible Applicants

Public agencies (including police departments and public schools) must apply in conjunction with at least one non-profit, 501(c)(3) organization that was a leading partner in the collaboration and will serve as a fiscal agent for award funds. U.S. based applications only.

This is possibly a good way for current groups, such as community mediation centers, that already have an established relationship and program to receive more funding. Good Luck!
read more "Community Police Partnership Grant"

Be Clear!

Stu's Cartoons

Not sure if anyone has ever heard of this site or come across any of Stu's cartoons, but he has a whole section related to negotiation. Very funny stuff.

There is a fee to use them (even for students!), have a look at the site for free [here]

The cartoons are fun, but can also be used in trainings to get points across.

Want to get the point across about being specific when putting together an agreement? Maybe the fourth one down will help (see above link).
read more "Be Clear!"

Is That Dog Still Barking?!?

Is the Dog Still Barking?

While looking up news today, I again came across the dog barking mediation offered in Phoenix (see yesterday's post). Today I also found some tips, courtesy of the Arizona Human Society, for people involved in these kind of issues. This might help the community center mediators out there.

Read the story [here]

For annoyed neighbors:
• Try to talk to the dog's owners when you are not frustrated about the barking. Be calm and talk in a friendly manner.

• Inform them of the time of day or night when the dog is barking and ask if you can contact them when the barking is a problem.

For dog owners:
• Try to figure out what's making your dog bark. It could be boredom, isolation, frustration, protective behavior or separation anxiety. Details: www.azhumane .org, click on "pet tips."
• Think about the time of day that barking is a problem and remember that not everyone follows the same work schedule or may work from home.
• Take the dog for a walk instead of always leaving it in the yard alone. This will help the dog become more familiar with its surroundings.
• Don't make a big event out of leaving or returning home; overly excited dogs are more likely to bark.
• Consider training using books and videos available at libraries or devices such as special collars and muzzles.
• Seek the services of a mediator to smooth things over with neighbors. Services will be available by Sunday at
Phoenix School of Law: or 602-262-6466. Solve-It! mediation is available for $25 at Chandler-Gilbert Community College: or 480-732-7296.
Sources: City of Phoenix,
Arizona Humane Society, the Leadership Centre

Zurich Reinstitutes Successful Alternative Dispute Resolution Program for Settling 2008 Hurricane Claims
Program modeled on successful 2005 Gulf Region effort will again be administered by former 9/11 Victim Compensation Fund overseer Kenneth Feinberg

SCHAUMBURG, Ill., Jan 26, 2009 (BUSINESS WIRE) -- Leveraging the success of its 2005 efforts that helped generate the highest percentage (98.8 percent) of resolved claims for a single insurer after Hurricane Katrina, Zurich, a leading property and casualty insurance provider in North America and globally, said today that it is re-instating its Claims Alternative Dispute Resolution (ADR) program as part of its response to Hurricanes Ike and Gustav, for settling claims that are at an impasse and cannot be resolved through its standard catastrophe adjusting process.

Full press release [here]

Did You Know?
The American Bar Association Dispute Resolution Section is having its annual conference this year in New York City from April 15th through the 18th. See the brochure [here]

EU Asks Ahtisaari to Mediate in Slovenia-Croatia Border Dispute
Jan. 23 (Bloomberg) -- The European Union asked Nobel Peace Prize laureate Martti Ahtisaari to mediate in a border dispute that has led Slovenia to stall the EU entry bid of neighboring Croatia.
Slovenia, an EU member since 2004, last month put Croatia’s bid to join on hold, alleging that Croatia claims an unfair share of the Adriatic Sea that denies Slovenian ships a direct route to international waters.

Read the article [here]

read more "Is That Dog Still Barking?!?"

Barking Up The Right Tree

Barking Up the Right Tree
Dog noise complaints are increasing so much in Phoenix, Arizona, that the city is enlisting the Phoenix School of law to have its students run a downtown mediation clinic dealing specifically with the barking complaints.
Full story [here]
I am including a good worksheet that you might find useful in preparing yourself for a negotiation, or someone else. There are many like this out there but I feel this is one is plain, simple, and to the point... and only one page.
It is copyrighted, but they say feel free to freely use it and distribute. The copyright says though you can not change or alter it so I guess you can only print it in color :)
The link for the download is at the bottom of this link [here] labeled "free worksheet".
Come to think of it, you might as well check out the entire site as they have chock full of information that could help you. Sections include: Problem Sovling, Stress Management, Practical Creativity, Communication Skills, and Information Skills among others.
read more "Barking Up The Right Tree"

There Are No Decent Mediators in Pittsburgh... or the USA!

Not For Everything & Everyone

I came across an article the other day regarding the Dalai Lama and how he feels ahimsa, or 'doing no harm', does not work with terrorists.

That's right, arguably the most well known figure in the non violent path and advocate of using communication to prevent violent conflict is saying this.

How do I connect this with mediation? Well, I think it is a friendly reminder that although we are champion promoters of mediation and the ADR cause, that does not mean everyone else is, and thus mediation is not the best choice for them. It also means that not every situation can benefit with mediation being used.

This is also food for thought in considering how mediation can play a role, or if it even should, in various situations around the world (Israel-Gaza, North Korea, Iran, etc.)?

The Dalai Lama goes on to mention the best way to combat terrorism is through prevention... and he loves George Bush!

Read the full article [here]

Mediation Solves All Kinds of Conflicts
Hmmm, did you know that? This article talks about mediation in Sunbury, Pennsylvania. No, I never heard of Sunbury either but even issues regarding your neighbor's bull grazing in your yard is good for mediation... enjoy!
Read the article [here]

There are no Good Mediators in Pittsburgh... Or the USA
Well at least a judge in Butler County, Pennsylvania thinks that, so he brought in a mediator who splits time in Ireland and New York and charges $500 an hour.

From the article- The mediator will be John T. Madden, described by county Solicitor Julie Graham as "well-known" for his ability to bring about agreements that forestall trials.

To Mr. Madden's defense, whom I do not know, his website lists his extensive experience and credentials.

Full article [here]

read more "There Are No Decent Mediators in Pittsburgh... or the USA!"

Make Talk Work!

Make Talk Work!

The City University of New York Dispute Resolution Consortium at John Jay College of Criminal Justice, announces a second international competition for short videos of up to 60 seconds using any of the themes in the 24 Make Talk Work® bookmarks. This video project, which is funded by the JAMS Foundation, seeks to increase public awareness about how conflicts can be handled. Prizes available for youth and adult categories; awards range from $250 to $3,000.

For competition rules, go to Deadline for submission is April 17, 2009 at 5pm (EST).

The 60 second videos have to be based on the 24 Make Talk Work bookmarks that can be seen [here]

The bookmarks and the competition are a great, innovative way to promote ADR techniques and values. Help spread the word!

Also note, you are able to purchase the bookmarks if interested to distribute or for personal use. Depending on the amount, I believe you can get some for free.
read more "Make Talk Work!"

Bang Some Heads!

Bang Some Heads!

Don't all mediators say 'let's bang some heads' in reference to trying to get a mediation moving? Well, that's what Canadian Premier Dalton McGuinty is telling the country's top mediator to do in order to end an 11 week strike that has left over 5,000 York University students in academic limbo.
perhaps "let's bang some heads" could be added to your mediator toolbox?
read the full story [here]

Many Complaints, not enough Mediators
An interesting tidbit from the article:
The mediation office has 15 full-time staff members, up from six people when Rogers started with the office in 2004. The added staffing has made a difference: in 2002, mediators closed 2,438 complaints and helped recover about $414,000, less than half the 2008 amount.

Mediation Decreases Malpractice Case Load
Mandatory mediation of medical malpractice cases seems to be speeding the judicial process in Madison County, Ill.
When the mandate took effect in 2007, 65 cases were pending. During the next 15 months, 24 went to mediation. Fifteen of those cases (62%) settled.
“Frankly, I'm surprised the success rate is so high — pleasantly surprised,” says Circuit Court Judge David Hylla.

Full Story [here]

When custody disputes get dicey, a third party often mediates the split
A "did you know" from the article:
The list of approved mediators, like the local court system’s family law mediation program, is a result of an Illinois Supreme Court ruling requiring mandatory mediation in contested child custody and visitation cases.
How are child custody cases handled in your state/country?
full article [here]

Mediation Here to Stay (Tampa, Florida)
Did you know this:
Florida has the nation's most extensive court mediation and alternative dispute resolution, or ADR, system. It began with the establishment of one the first citizen dispute settlement centers, in Dade County in 1975. The state of Florida is a leader, mostly through its mandated "mediation before trial" rules.
Also they used require all mediators to be lawyers, however that changed in 2007.
Full story [here]
read more "Bang Some Heads!"

News for 1.22.08

News For 1.22.08

Prominent mediator is said to be candidate for Mideast envoy
Prominent mediator is said to be candidate for Mideast envoy
People close to Secretary of State-designate Hillary Rodham Clinton said Sunday that George Mitchell, a former Senate majority leader and the chairman of a Middle East peace commission in 2001, was a leading candidate to be the Obama administration's special envoy to the Middle East. [read more]

Peace talks scheme for gang rows
Gang members could receive mediation to solve disputes in a new bid to combat youth violence in London.
Following on from a similar scheme in the West Midlands, it will see gang members being referred for one-to-one sessions conducted by a mediator.
Youth violence is a major issue in the capital, with 30 teenagers being murdered last year.
Businessmen, housewives and youth workers will be among those acting as mediators in the scheme. [
read more]

Mediator Asked to Step Down
What happens when people no longer have faith and the neutrality in the mediator? This very situation is unfolding in Africa and the mediator is the head of state for South Africa. [read more]

Town of Hempstead Hires Mediator
After less than two months of contract negotiations, the Town of Hempstead's municipal union has declared talks at an impasse and requested the help of a mediator. The 2,900 town employees covered by the collective bargaining unit began the new year without an agreement. The last three-year contract expired in December.Yesterday, the Hempstead Town Board voted to hire a mediator, attorney Eugene S. Ginsberg of Garden City. [read more]
read more "News for 1.22.08"

44 Ways to Listen Like a Great Negotiator

44 Ways to Listen Like a Great Negotiator

Jens Thang has written some good articles on various negotiating and mediation tips. One is the above title that I think is worth a quick read. I think it is safe to say he finds it important not to speak or interupt (note points 1, 12, 32, 41).

His site is but unfortunately it has not been updated since May 2008.


1) Ask questions
2) Give acknowledgments
3) Shut-up
4) Paraphrase
5) Follow-up
6) Positive body language
7) Keep nodding your head
8). Say lots of “mm”s
9) Take notes
10) Allow him to finish his sentences
11) Keep an open mind
12) Shut-up (again!)
13) Give full attention
14) Give feedback
15) Don’t get distracted by surroundings
16) Don’t get distracted by your inner thoughts
17) Listen with your face
18) Maintain eye contact
19) Avoid getting emotionally involved
20) Don’t think of what you are going to say
21) Lean forward
22) Summarize what you have heard
23) Empathy, Empathy, Empathy
24) Be genuinely interested
25) Put yourself in his shoes
26) Respect everything he has to say
27) Turn off your cellphone
28) Remove your watch
29) Don’t look at the clock
30) Encourage him to elaborate
31) Ask meaningful questions
32) Shut-up
33) Show that you are open to what he has to say
34) Speak at the same volume
35) Speak at the same rate
36) Be patient
37) Be comfortable with pauses
38) Give reassurance to the other party
39) Accept the fact that everyone has her own style of expression
40) Ask empowering questions
41) Did I say “Shut-up”?
42) Say “Uh-huhs”
43) Smile
43) Agree with what the speaker has to say
44) Do everything I have listed in MODERATION (except for the “shut-up”s)
read more "44 Ways to Listen Like a Great Negotiator"

What a Day

What a Day

Yesterday we celebrated the life of Martin Luther King, Jr. and his promotion of nonviolence while today we celebrate the inauguration of our new President, Barack Obama.

President Obama said the following in his speech today, "Starting today, we must pick ourselves up, dust ourselves off and begin again the work of remaking America.

"For everywhere we look, there is work to be done," he said, ticking off needs in the areas of the economy, energy, education and myriad other fronts. "All this we can do, and all this we will do."

A single person can not change the country or world, but together, change is possible.

I applaud everyone in the mediation, and conflict resolution/alternative dispute resolution world that practice, teach and promote the values and concept that communication can lead to understanding, which then can lead to genuine peace (especially the volunteers!).

Finally, on this historic day, I quote another champion of the peace and nonviolent path, Mahatma Gandhi, "Be the change you want to see in the world."
read more "What a Day"

USIP Online certificate courses

Online Certificate Course

For those looking to get a quick certificate, the USIP has two great mini-courses online that after passing a test at the end, you get a certificate mailed to you.

The first course they offer is Conflict Analysis [click here]

Read more about the course [here]

From the site:
Academics and professionals in the field of conflict management face extraordinary challenges in dealing with the various phases of conflict, whether it is rebuilding in the aftermath, stopping conflict in progress, or preventing conflict before it begins.
In these efforts, successful educators and practitioners follow a simple precept: effective action depends upon insightful analysis.
This course presents an introduction to the subject of conflict analysis, illustrating analytical tools used, with reference to two extended case studies, the conflict in Kosovo and the genocide in Rwanda.

The second course is Interfaith Conflict Resolution [click here]

read more [here]

From the site:
Religion is frequently cited as a cause of violent conflict, yet dialogue between faith communities often reveals that religion is not a primary source of tension. Moreover, faith-based approaches to peacemaking can be invaluable in promoting understanding and reconciliation.
This course is designed to enhance the peacemaking capacities of individuals and faith-based organizations by focusing on objectives, methods, and best practices of interfaith dialogue, a form of religious peacemaking increasingly recognized for its relevance to 21st Century conflict. The course applies general principles of faith-based peacemaking to two case studies, highlighting interfaith peacemaking efforts between Christians and Muslims in Nigeria, as well as the role that various faith communities played in helping to bring and end to the 36-year internal armed conflict in Guatemala.
read more "USIP Online certificate courses"

News Links 1.18.09

News Links For 1.18.09

Obama Must Focus on Conflict Resolution & Developement in Africa (
Many are hoping incoming President Barack Obama will devote special attention and resources to Africa. But given the enormity of the global financial crisis and challenges in managing two wars and multiple crises in the Greater Middle East, Obama is expected to give little immediate attention to the continent where his father was born...

DOJ Mediators to Assess BART Shooting (AP)
WASHINGTON (AP) — The U.S. Justice Department has sent mediators to Oakland, Calif., to help resolve tensions arising from the fatal New Year's Day shooting of an unarmed black man by a white transit police officer.
The officials are from the department's Community Relations Service, which was created by the 1964 Civil Rights Act to help resolve and prevent racial and ethnic conflict and violence.

Rent a Judge (
California lawyer/entrepreneur Rafael Chodo has created RENT-A-JUDGETM, "an innovative new service that combines litigation and mediation to provide an alternative to traditional court proceedings": a fixed-cost ($10,000) one-day trial. The parties share the cost equally and RENT-A-JUDGE provides a written opinion within five business days of trial.
Just another step along the road to changing the way law is practiced

Mediation reduces values by $2.05 million for 40 (
Another $2.05 million has been knocked off the assessed values of 40 Luzerne County properties that went through court-level mediation, according to a review of settlement orders.

That brings the total mediation reductions to $2.59 million for 56 settlements reached to date.
Property owners undergo mediation when they challenge their county assessment appeal board rulings to the Court of Common Pleas. The county appeal board solicitor and property owner must both agree to the settlement amounts...

US Does Not Consider Mediation In Cyprus (
US Deputy Assistant Secretary of State for European and Eurasian Affairs, Matthew Bryza stated that the US is not a party to the ongoing negotiation process in Cyprus and did not consider acting as a mediator in the process...

Mediators Help Halt 400 Foreclosures (
In its first five months, Connecticut's judicial mediation program helped more than 500 families keep their homes.
"The success of the program is encouraging," Roberta Palmer, the judicial mediation program director, said Thursday, the same day she delivered a report on the program to a Judicial Branch committee reviewing foreclosure procedures.
There is room for improvement, according to Palmer and Sen. Bob Duff, D-Norwalk and a co-chair of the banking committee, who hopes to fine tune the program as it develops.
Public Act 08-176, which was signed into law June 12, created the mediation program.
read more "News Links 1.18.09"

Lions and Pandas and Foxes, oh my!

Lions and Pandas and Foxes, Oh My!

Ron Kraybill, PhD, has over at his site a new version of Style Matters ( ) in which he goes over the various negotiating styles. The layout is simple- you take a test, tally the score and see which 'animal' you are most when you negotiate. Then you read about the pros and cons of each style and the best and worst time to use such a style.

the 5 styles are:
Cooperating Owl
Directing Lion
Compromising Fox
Avoiding Turtle
Harmonizing Panda

So which animal are you.... thats is if you dare to check :)

Note 1: The link provides a free version of the book to review, if you are interested in using it, I suggest you purchase it.

Note 2: I originally found out about this from the Mediation Channel
read more "Lions and Pandas and Foxes, oh my!"

7 Tips to Negotiating a Better Deal

Seven Tips to Negotiate a Better Deal
This article was written by Michael Rosenthal,, in 2003. It is a quick easy read that has found its way into my portable thumb drive and is easy to use when wanting to give quick tips to someone (including yourself!).
This is a PDF file and the 7 tips are on page six.
read more "7 Tips to Negotiating a Better Deal"

UN Peacemakers site

Did you know about the United Nations Peacemakers site?

The site is set up to be an online support tool for international peacemaking professionals. You have to register to access the site but don't worry- it's free.

One of the many documents they have for free download is Operational Guidance on Pre-Negotiation.

The summary reads as follows:
This note provides operational guidance to peacemakers on the proceedural issues that need to be given consideration prior to the conduct of substantive negotiations. Achieving agreement on issues such as venue, format of negotiations, agenda, time line, confidence building measures, and the relationship with the media can facilitate subsequent substantive negotiation

Visit the site at
read more "UN Peacemakers site"

16 Tips for Successful Mediation Participation

Here are 16 tips from the Virginia Department of Employment Dispute Resolution. You might find this list useful in adding to you current way of getting clients ready to prepare for mediation. Enjoy!

1. The power to settle this dispute lies entirely with you and the other party.

2. Come prepared to work hard and use, to the fullest, this opportunity to reach resolution.

3. Approach the mediation with the willingness to be open and honest about the issues that you find problematic.

4. Admit to yourself how you might have contributed to the problem.

5. Be ready to look to the future and to let the past be past.

6. Be prepared to state your concerns and what you need to resolve your concerns in two or three sentences.

7. Think about what the other party's concerns may be and what the other party might need to resolve these concerns.

8. Be ready to offer creative solutions to the problem that address both your needs and the needs of the other party.

9. Make sure that you and the other party in the mediation have the necessary decision-making authority to resolve the issues.

10. Commit to uphold the confidentiality of the mediation discussions.

11. Carry out all agreement items in good faith.

12. Be mindful that this agreement is a "point of departure" for your ongoing efforts to improve your working relationship, not the final destination.

13. Re-visit the items of agreement at least every 2-3 weeks to see if they still make sense or if they need further clarification or adjustment.

14. Take the initiative to seek out the other party and continue to discuss how to make the agreement work.

15. Recognize the potential for the need to ask for help or a return to mediation, if the situation begins to worsen, and do so before things get out of hand.

16. Celebrate your decision to utilize the mediation process and use your power to resolve the dispute.

read more "16 Tips for Successful Mediation Participation"


Hello all!

For some time now I collected a decent amount of resources to help me practice, promote and teach mediation and Alternative Dispute Resolution (ADR) techniques. I also thought that since these materials have helped me greatly, why keep it to myself when my purpose in getting involved in mediation and ADR is to benefit others. I finally decided the best way, at the moment at least, is to attempt at blogging and sharing everything I have with everyone else.

If people enjoy it, I will continue, if not I'll stop and consider my time not wasted but worth the effort. So enjoy mediation and this blog that I named (there goes the mystery behind the name!)!
read more "Enjoy!"

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